HISPALENSE DE GANADERÍA SL is aware of the importance of guaranteeing the right to privacy and data protection of Users. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (GDPR), as well as the Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (LOPD-GDD), we hereby inform you about the following points related to the processing of personal data and other applicable regulations.
This privacy policy describes the general practices that apply to the personal data we collect and use.
Who we are
The data controller is HISPALENSE DE GANADERÍA SL, located at Cl Mesta, 10 – Parque Empresarial Parque Plata, 41900, Camas, Seville, Spain. Telephone: 954587870 and email: lopd@hispalgan.com.
The websites covered by this privacy policy are:
pharmapet.es
Why and how we collect and use your personal data
We may collect your personal data for different purposes, such as:
Access and use of websites
When you enter one of our websites or use one of our online services, we will record the necessary information to provide you with access, for the operation of the website, or for our compliance with legal and security requirements related to the operation of our website, such as passwords, IP addresses, and browser settings. We also collect information about your activities during your visit in order to personalize your experience on the website, such as recording your preferences and settings, and to collect statistics that help us improve and further develop our websites, products, and services.
Responding to your information request or seeking assistance
When you contact us regarding an information request or to provide you with the requested assistance, we will collect the necessary information to address your request, provide support, and contact you. For example, we collect your name and contact information, which may include customer satisfaction survey information. We retain this information for administrative purposes, to defend our rights, and in connection with the relationship between the parties.
Marketing and advertising
Most of the data we collect about you comes from your own interactions with the websites you visit. We combine the personal information we collect to develop general analysis and business intelligence for the conduct of our business or for commercial purposes. You may receive general information about our products and services of interest by email, telephone, or postal mail, or you may subscribe to our promotional newsletter.
“In accordance with Art. 6(1)(a) of the GDPR, if you have previously given your express consent to subscribe to our newsletter, we will use the data required for this purpose to send you commercial communications in accordance with that consent.
You can unsubscribe from the newsletter or other previously mentioned means of communication at any time by sending a message to our contact address lopd@hispalgan.com or by following the “unsubscribe” link included in each communication received.
After unsubscribing, we will block your email address, postal address, or phone number for this use, unless you have given express consent for the data to continue to be used, or we reserve the right to continue using your data in cases permitted by law and as informed in this document. HISPALENSE DE GANADERÍA S.L. will obtain your express consent for the processing of your personal data for automated decision-making and/or profiling purposes.
HISPALENSE DE GANADERÍA S.L. will obtain your express consent for the processing of your personal data for automated decision-making and/or profiling purposes.
For the provision of certain services, HISPALENSE DE GANADERÍA S.L. may process your personal data using automated means. This means that certain decisions are made automatically, without human intervention. You will receive specific communications through different channels informing you of this.
Another processing that HISPALENSE DE GANADERÍA S.L. may carry out with your data is profiling, for the purpose of predicting your behavior on the website. As a result, products that may be of interest to you based on the preferences you have demonstrated through your browsing or information obtained through cookies will be displayed on the homepage.
Job and internship applications
When you submit a job or internship application to our company, we collect your data for the purpose of managing CVs and selection processes for possible future employees.
By indicating that we use your personal information in relation to marketing and advertising, improving or developing our products or services, for security reasons, or regulatory requirements in addition to those related to your request, we do so based on our legitimate interests or with your consent.
By indicating that we may use your personal data in relation to personnel selection processes, we do so based on the processing necessary for the performance of a contract in which the data subject is a party or for the application of pre-contractual measures at the request of the data subject.
Sharing of personal information
We do not share your personal data with third parties, except in cases where there is a legal obligation or when such communication is made to public authorities in relation to judicial proceedings, court orders, or legal processes. We may also share your personal information to protect the rights and intellectual and industrial property of the company, provided that we have reasonable grounds to believe that such rights or property may be affected.
International transfers
We do not carry out international data transfers.
Security and accuracy of information
We want to protect your personal data and preserve its accuracy. The company implements reasonable legal, organizational, and technical security measures to help protect your personal information from unauthorized access, use, and disclosure.
Truthfulness of provided information
All information provided by the User must be truthful and accurate. To this end, the User guarantees the authenticity of all data provided as a result of completing the corresponding forms. In any case, the User will be solely responsible for false or inaccurate statements made and for the harm caused to HISPALENSE DE GANADERÍA SL or third parties due to the information provided.
In the event of providing false data or data that do not correspond to the account holder, HISPALENSE DE GANADERÍA SL reserves the right to cancel the registered user’s account, losing the option to enjoy the rights and benefits offered by pharmapet. Additionally, only Users who are of legal age and/or have legal capacity to be bound may register. Otherwise, the responsibility for placing orders by minors will be the responsibility of the parents or legal guardians of the minor. HISPALENSE DE GANADERÍA SL reserves the right to verify the information provided by the User through telephone verification.
Retention period
We will not retain your data for a period longer than necessary to fulfill the purposes for which they were collected, comply with legal and regulatory obligations, handle litigation, and exercise or defend claims.
How to contact us
If you have any questions regarding this Privacy Policy, please contact us by email at info@pharmapet.es or by postal mail to the address HISPALENSE DE GANADERÍA SL, Cl Mesta, 10 – Parque Empresarial Parque Plata, 41900, Camas, Seville, Spain, attention: Data Protection Officer.
RIGHTS OF DATA SUBJECTS
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):
• According to Art. 15 GDPR, the right, to the extent specified therein, to obtain information about the personal data concerning you and processed by us;
• According to Art. 16 GDPR, the right to obtain without undue delay the rectification or completion of the personal data concerning you;
• According to Art. 17 GDPR, the right to obtain the erasure of personal data concerning you, provided that the processing is not necessary:
for exercising the right of freedom of expression and information,
for compliance with a legal obligation,
for reasons of public interest, or
for the establishment, exercise, or defense of legal claims;
• According to Art. 18 GDPR, the right to obtain the restriction of processing where you contest the accuracy of the data, the processing is unlawful and you oppose the erasure of the data, we no longer need the data, but you need it for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Article 21 GDPR;
• According to Art. 20 GDPR, the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, or to request the transmission of this data to another controller;
• According to Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a general rule, you can contact the supervisory authority of your habitual residence or place of work or our company’s registered office.
In Spain:
Spanish Data Protection Agency
(AEPD)
Calle Jorge Juan, no6
28001-Madrid
Telephone: 901 100 099
https://www.aepd.es/
Changes to our Privacy Statements
In order to establish policies of continuous improvement, we may update this Privacy Policy. We recommend that you review it periodically.